Policies

pricing

All pricing is subject to change depending on the complexity of design or add-ons for websites. A deposit is required before starting a project. All remaining unpaid balances are due once you've approved your design. Once the final payment is received your files will be sent.

Payments can be made to $zoespikner11

refunds/ cancelations

Elitz branding does not provide refunds on any service that was provided unless we’ve agreed upon it. Once payment is made the project starts

drafts

Drafts are sent for approval only, a clear file will be sent after remaining balance is received. 

revisions

After the First Draft is sent for approval, 2 additional revisions are included to ensure customer's happiness with the final product. To request a revision, changes must be detailed and thorough. After 2 complimentary revisions are made, each additional revision is $5.

turn arounds

Each SERVICE STATES DIFFERENT TURN-AROUND TIMES. THROUGHOUT YOUR SERVICE MESSAGES CONCERNING THE PROJECT WILL BE EMAILED OR TEXTED TO ENSURE CUSTOMER HAPPINESS. INORDER FOR TIMELY COMPLETION BETWEEN DURATION TIME GIVEN, YOUR RESPONSES ARE APPRECIATED.

delivery

FILES WILL BE EMAILED IN A VARIETY OF FORMATS (PNG, PDF, JPEG). WEBSITES WILL BE DONE AND DELIVERED THROUGH CUSTOMERS BUSINESS ACCOUNT FOR SEAMLESS TRANSITIONS.

Image by Марьян Блан | @marjanblan

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